Privacy Policy

Your privacy is very important to us. This privacy policy explains what personal data we collect from you and how it is used by us.

We store and use your personal data, which you provide to us, for example, when filling out forms, to process your inquiries. Your data is stored in the website database and, if applicable, in our CRM system. You can request the deletion of your data at any time by sending an email to office@free-com.eu.

Your data will not be shared with third parties.

Personal Data

Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes information such as your name, address, telephone number, and date of birth. Information that cannot be directly linked to your real identity, such as favorite websites or the number of users of a page, is not considered personal data.

Collection and Processing of Personal Data

When you visit our websites, our web servers temporarily store connection data of the requesting computer for the purpose of system security. This includes the web pages you visit on our site, the date and duration of your visit, the identification data of the browser and operating system used, and the website from which you visit us. Beyond this, personal information such as your name, address, telephone number, or email address is not collected unless you voluntarily provide this information, for example, as part of a newsletter registration or information request.

Use and Disclosure of Personal Data

The personal data you provide to us is used exclusively for the purpose of fulfilling your requests and requirements, typically to respond to your inquiry or send our newsletter. Your personal data will not be disclosed, sold, or otherwise transmitted to third parties unless necessary for the purpose of contract processing or with your express consent.

Use of Cookies

A ‘cookie’ is a small text file that a website transfers to your computer’s web browser and may, depending on the type of cookie, be temporarily stored there for the duration of your visit to the site or sometimes longer. Cookies perform various functions (e.g., distinguishing between you and other users of the same website or remembering specific preferences) and are used by most websites to enhance the user experience.

Each cookie is unique to your web browser and contains anonymous information. Typically, a cookie includes the domain name from which it came, the “lifetime” of the cookie, and a value (usually in the form of a randomly generated unique number).

Cookies on this Website and Their Management

On this website, we use cookies described in the table below to enhance the functionality for our website visitors. You are entitled to withdraw your consent to the use of these cookies at any time. Removing cookies from this website or declining their use should not significantly affect the functionality of the website. However, you may experience difficulties in navigating the site, and some website features may become inaccessible. Disabling a cookie or cookie category does not delete an existing cookie from a browser; this must be done separately within your own browser. The table below provides information about the cookies we use on this website, how to disable them, and their impact on website functionality. For more information on managing specific types of cookies, controlling them, or deleting them, visit www.aboutCookies.org.

PHPSESSID

These cookies are used to store the browsing history of your last visit or to keep you logged in when visiting our websites. Since this is a session-based cookie, it is automatically deleted when you leave the page or close your browser.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by configuring your browser software accordingly; however, please note that if you do this, you may not be able to fully use all the functions of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can opt out of data collection by Google Analytics for the future by installing a deactivation add-on for your browser.

Social Sharing Functionality

For social sharing, we use a 2-click solution for increased privacy. Data is only transferred to the respective platform (Twitter, Facebook, etc.) when you activate the corresponding button. For information on the privacy policies of individual networks, please refer to their respective websites.

Leadfeeder

This website uses the Leadfeeder service (https://www.leadfeeder.com), operated by Liidio Oy, Mikonkatu 17, 0100 Helsinki, Finland. Leadfeeder uses “cookies,” text files that are stored on your computer and enable an analysis of your website usage. The data generated by the cookie is stored and used by Leadfeeder to evaluate your website usage, compile reports on website activities for website operators, and provide other services related to website usage and internet usage. Leadfeeder links the collected IP addresses to information about companies found on the internet under these IP addresses, without establishing a direct personal reference. However, a personal reference may arise when reviewing this linked company information.

You can prevent the installation of cookies by configuring your browser software accordingly; however, please note that if you do this, you may not be able to fully use all the functions of this website. By using this website, you consent to the processing of data about you by Leadfeeder in the manner and for the purposes set out above.

Hotjar

We use Hotjar to better understand the needs of our users and to optimize the offer and experience on this website. Using Hotjar technology, we gain a better understanding of user experiences (e.g., how much time users spend on specific pages, which links they click, what they like and dislike, etc.), which helps us align our offering with user feedback. Hotjar works with cookies and other technologies to collect data on user behavior and their devices, including IP address of the device (collected and stored in anonymized form only during your website usage), screen size, device type (unique device identifiers), information about the browser used, location (country only), and the preferred language for viewing our website. Hotjar stores this information in a pseudonymized user profile on our behalf. Hotjar is contractually prohibited from selling the data collected on our behalf.

For more information, visit the ‘about Hotjar’ section on Hotjar’s help page.

Heyflow

We have integrated HeyFlow forms on this website. The provider is Heyflow GmbH, Jungfernstieg 49, 20354 Hamburg, Germany (hereinafter “HeyFlow”). HeyFlow provides a technology for creating online interaction tools (click funnels) that allow (potential) customers, applicants, or other third parties (hereinafter “inquirers”) to contact us. Inquirers enter their requests and other requested data (e.g., name, contact information, etc.) into the form and submit it. You may also have the option to upload your own files; the following provisions also apply to these files.

All inquiries are processed in HeyFlow’s systems on our behalf. We have entered into a data processing agreement with HeyFlow. This agreement ensures that HeyFlow processes the data in compliance with the GDPR and exclusively on the basis of our instructions. Further details can be found in HeyFlow’s privacy policy at https://heyflow.app/en/privacy.

The processing of this data using HeyFlow is based on our legitimate interest in facilitating interactive and user-friendly communication with inquirers. It is based on our legitimate interest in efficiently processing inquiries addressed to us; consent can be revoked at any time with effect for the future.

The data you enter will remain with us until you request its deletion, revoke your consent to storage, or the purpose of data storage no longer applies (e.g., after processing your inquiry is complete). Mandatory statutory provisions, especially retention periods, remain unaffected.