Glossary
Digitization Topics Explained in a Nutshell
Aftersales (or after-sales service) refers to all activities and services provided by a company after the sale of a product or service. Its goal is to support customers and build long-term customer loyalty.
Electronic Data Interchange (EDI) is a technology that enables the exchange of business documents between companies in a standardized electronic format. Structured data is transferred directly from the sender’s ERP or accounting system to the recipient’s corresponding system.
EDIFACT is an international EDI standard developed by the United Nations/Economic Commission for Europe (UN/ECE), which provides a universal structure for data exchange. The standard is widely used not only, but especially in Europe.
Peppol stands for “Pan-European Public Procurement On-Line”. It is an international network that was developed to standardize and facilitate the electronic exchange of business documents, in particular invoices and orders.
The term SAP S/4HANA Cloud encompasses two different deployment models: the Public Cloud and the Private Cloud. These differ in terms of hosting, maintenance, degree of standardization, and system access, among other things.
XRechnung is a standardized electronic invoice format that is used in Germany. It is an XML-based format that was specially developed for electronic invoicing in the public sector.
ZUGFeRD is a hybrid e-invoice format consisting of a machine-readable XML file and a PDF. The abbreviation stands for “Zentraler User Guide des Forums elektronische Rechnung Deutschland”.
