Important Award for the B2B Portal of our Customer Mayr-Melnhof Karton GmbH
Success Story: PPI Awards
MMK digital provides users with a comprehensive service around the clock and impresses with its transparency and clarity in all individual order steps. From selecting the cardboard quality to GPS tracking of the delivery, all steps are tailored to the needs of the customer and designed to make order processing as straightforward and transparent as possible.
Our solution smart ORDER is an important part of MMK digital. Automated order processing greatly reduces the administrative workload, especially for large and regular orders, as orders can be sent easily by email. The tool accesses the incoming emails, reads the data in its entirety, and automatically transfers it to the platform using our booking bot. There is no need to manually enter the individual data fields; the user simply checks the accuracy of the data and then approves it.
MMK digital was created on the basis of numerous workshops, surveys, and feedback rounds. The insights gained from this process enabled us, together with the Mayr-Melnhof Karton team and other partners, to focus development on the most important customer requirements: clarity, functionality, and speed.
The platform was honored with the prestigious PPI Award in the “IoT & Digitalization” category and recognized for its innovative performance and for setting new standards in speed and communication—a great honor, as the Pulp and Paper Industry Awards are considered the most prestigious awards in the pulp and paper industry!
Further information on the smart ORDER solution used can be found here:
